Shipping policy

Can I track my order?

Yes! Once your order is fulfilled and shipped, you’ll receive a confirmation email with a tracking number.

You can click the tracking link in that email or enter the number directly on the carrier’s website to see real-time updates on your package.

Please allow 1–3 business days for tracking information to fully update after you receive your shipping confirmation.

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What shipping options are available?

We partner with reliable carriers like USPS, FedEx, and DHL to get your order to you safely.

Available shipping options will vary depending on:

• Your location

• The items in your order

You’ll see all available shipping methods at checkout and can choose the one that works best for you.

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What if my address is undeliverable?

If a carrier determines that your address is undeliverable, your package may be returned to the fulfillment warehouse.

This can happen due to:

• Incorrect or missing address details

• Invalid or incomplete apartment/unit numbers

• Non-existent addresses

• Carrier delivery restrictions

If this happens, we’ll contact you to confirm a corrected address before reshipping.

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Will I need to pay for reshipping?

If your order is returned due to an incorrect or incomplete address provided at checkout, you will be responsible for the reshipping cost.

We’ll always provide clear next steps and exact fees before moving forward.

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How can I avoid delivery issues?

Please double-check your shipping information before placing your order. Make sure:

• Street address is spelled correctly

• Apartment/suite numbers are included

• Zip code is accurate

Taking an extra moment to verify your info helps avoid delays and additional fees.

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We’re committed to getting your order to you safely and as quickly as possible. If you have any questions about your shipment, feel free to reach out through our contact page — we’re happy to help!