Can I track the status of my order?
Yes, you can! Once your order has been fulfilled and shipped by Printul, you will receive a tracking number. You can use this tracking number to monitor the progress of your shipment. Simply click on the tracking link provided or enter the tracking number on the carrier's website to get real-time updates on the status of your order. Please note it may take 1 - 3 days for tracking info to update.
What shipping options are available?
Printiul partners with reliable carriers such as USPS, FedEx, and DHL to offer a variety of shipping options. The available shipping options may vary depending on your location and the products being shipped. During the checkout process, you will be able to select the shipping method that best suits your needs.
What happens if my provided address is undeliverable?
If your provided address is deemed undeliverable by our carrier, your package may be returned to our warehouse. You may be required to cover reshipping fees. An address can be labeled undeliverable due to various reasons, such as inaccuracies, missing information, non-existent locations, or delivery restrictions imposed by our carrier.
Do I need to pay for reshipping if my package is returned to the warehouse?
Yes, in most cases, you will need to cover the cost of reshipping if your package is returned due to an undeliverable address. We will provide you with clear instructions on how to proceed, including any additional shipping fees.
How can I prevent address-related delivery issues?
To ensure a successful delivery, please review and enter your shipping information accurately and completely during the checkout process. Include any relevant details, such as apartment numbers or special delivery instructions, to minimize the risk of address-related problems.
We are committed to delivering your order to the correct address in a timely manner and are here to assist you with any address or shipping concerns you may encounter. If you have further questions or require assistance, please do not hesitate to reach out to our customer support team. Your satisfaction is our top priority.